7 Ace's Privacy Policy
Your personal information is completely safe with us. This page clearly explains how 7 Ace collects, uses, and protects your data.
Your Privacy Is Our Priority
A quick overview of how we protect your data at 7 Ace.
All your data is secured with SSL/TLS 256-bit encryption. From deposits to personal identity — every transaction is processed through secure channels.
7 Ace never sells your personal information to advertisers or third parties. Your data is used solely for operating the service.
Documents uploaded for KYC verification are stored with the highest level of security. Only authorized personnel have access to this information.
You can request to view, correct, or delete your data at any time. You may also unsubscribe from marketing emails whenever you choose.
Our servers operate in compliance with international security standards. Regular security audits and penetration testing are conducted.
We only use essential cookies. You can manage your cookie preferences at any time through your browser settings.
Welcome to 7 Ace. This Privacy Policy ("Policy") explains what information we collect about you when you use the 7 Ace platform, how that information is used, and the steps we take to protect your privacy.
7 Ace is a trusted online gaming platform for users in Bangladesh. We believe your personal information belongs to you, and we only collect what is strictly necessary to operate our services.
By creating or continuing to use an account on this platform, you agree to this Privacy Policy. We strongly encourage you to read the full policy before registering.
Please note: This Privacy Policy applies solely to the 7 Ace platform. Third-party game providers and payment gateways may have their own privacy policies.
7 Ace collects your information in several ways. A detailed list is provided below:
Registration & Identity Information:
- Full name, date of birth, nationality
- Email address and mobile number
- Residential Address
- National ID or passport number (for KYC verification)
- Selfie or photo (if required for identity verification)
Financial Information:
- Payment method type (bKash, Nagad, Bank)
- Deposit and withdrawal history
- Transaction ID and amount
Usage & Activity Data:
- Gaming history, bet records, and winnings
- Login time and session duration
- Device information (browser, OS, screen resolution)
- IP address and approximate location
- Click & navigation patterns
| Data Type | Methods of Collection | Mandatory? |
|---|---|---|
| Name & Contact | Registration Form | Yes |
| Identity Documents | KYC Upload | Prior to Withdrawal |
| Payment Information | Transaction time | Yes |
| Device & IP | Automatic (Cookie/Log) | Automatic |
| Gaming History | Platform Usage | Automatic |
7 Ace uses your data only for specific, legitimate purposes. We never use your information unnecessarily.
- Account Management: Verifying registration, login, and securing your account.
- Identity Verification: Completing age verification and the KYC process.
- Payment Processing: Processing deposits and withdrawals securely.
- Fraud Prevention: Detecting and preventing suspicious activity.
- Customer Support: Addressing your questions and resolving any issues you may have.
- Legal Obligation: Compliance with applicable laws and regulations.
- Service Improvement: Improving platform functionality and user experience.
- Personalized Experience: Suggesting games and offers tailored to your preferences.
- Marketing Communications: (With your consent only) keeping you informed about promotions and bonuses.
To opt out of marketing communications, click the "Unsubscribe" link at the bottom of any email, or support@7ace.bizto email us.
The 7 Ace website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve platform functionality.
Types of cookies we use:
- Essential Cookies: Maintaining login sessions and ensuring security are essential — without these, the platform cannot function properly.
- Functional Cookies: Remembering your language preferences, game settings, and personalized experience.
- Analytics Cookies: Collecting site usage statistics (anonymized data).
- Marketing Cookies: (With consent only) Showing relevant offers.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
7 Ace uses industry-leading security measures to protect your data. Our technical team monitors system security around the clock, 24 hours a day.
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Firewall Protection: Advanced firewall systems block unauthorized access.
- Two-factor verification: An additional layer of security when logging into your account.
- Regular Audits: Regular security audits conducted by third parties.
- Staff Training: All staff are trained in data protection.
- Access Controls: Only authorized personnel can access specific data.
If you notice any unusual activity on your account, change your password immediately and support@7ace.bizto notify us.
7 Ace does not retain your data longer than necessary. Retention periods are determined based on the type of data:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transactions | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Gaming History | 3 years |
| Cookie Data | Up to 12 months |
| Support Contact | 2 Years |
Once the designated retention period ends, data is permanently deleted or anonymized.
As a 7 Ace user, you have the following rights over your personal data:
- Right to Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or outdated information.
- Right to Erasure: The right to request deletion of your data under certain circumstances.
- Right to Restrict Processing: The right to request restrictions on how your data is processed in certain circumstances.
- Data Portability: The right to receive your data in a structured, portable format.
- Right to Object: The right to object to the use of your data for marketing purposes.
To exercise these rights support@7ace.biz. We will respond to your request within 30 days.
Please note that due to legal obligations, certain information may not be able to be deleted before a specified retention period.
7 Ace strictly prohibits anyone under the age of 18 from using the platform. We take the protection of minors' privacy very seriously.
- Date of birth is verified at the time of registration.
- Proof of age documentation is requested whenever there is any doubt.
- Accounts identified as belonging to minors are closed immediately.
- No personal data of minors is knowingly collected.
If you are aware that a minor is using this platform, please support@7ace.biz. We will act promptly.
7 Ace reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with a revised date.
- For significant changes, a notification will be sent to your registered email address.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- If you do not agree to the updated policy, you may request to close your account.
The date of the latest update is shown at the top of this page. We recommend visiting this page regularly.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
- Email: support@7ace.biz
- Live Chat: Click the chat icon at the bottom right of the platform
- Response Time: Usually within 24 hours
We treat all privacy-related requests with the utmost seriousness and aim to respond in writing within 30 days.
Play with Confidence at 7 Ace
Your data is completely secure. Join now and enjoy thousands of games, exciting bonuses, and safe payment options.